General FAQs

Answers About Our Luxury Vehicle Rentals

Looking for more information before you finalize your rental, or need some further details on an upcoming reservation? Limitless Limo has the answers you need.

General Luxury Vehicle Rental FAQs

How do I book a limo service in Columbus, Ohio?
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We work to make it as easy as possible to use the best limo service in Columbus, Ohio. Use our convenient booking tool, or call or email us via our contact page, to make a reservation. Please provide date, time and type of service you need.

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How can I offer feedback on trips and service?
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We at Limitless Limo are committed to offering our customers the best possible experience when they work with us. Your feedback gives us information we need to improve that experience, and we always welcome it. Please contact us or leave a review via the links below.

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What does it cost to rent a limo, party bus or other vehicle?
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You can get a full accounting of our rates by visiting our Pricing page. Please keep in mind, though, that several factors may affect your final rate, including the vehicle you choose, the length of your rental and the day of the week the rental will take place.

Pricing Details
Are your chauffeurs licensed and experienced?
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Absolutely! Everyone who drives for Limitless Limo is professionally trained, licensed and experienced. We conduct a rigorous background check on each chauffeur as part of our commitment to providing safe, reliable transportation.

Can I request a specific driver?
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Yes, you can. Please bear in mind, though, that scheduling issues or other unforeseen circumstances may affect your driver’s availability, and there is always a possibility – albeit a small one – that you may not get your preferred driver.

What amenities are included in your vehicles?
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As we rent a variety of different vehicles, the amenities available for each one vary. That said, our limousines generally come with such features as leather seats, climate control, mini-bars, entertainment systems and mood lighting. Please look closely at the vehicles you’re considering booking, and feel free to reach out for additional details on any of them.

Our Vehicles Inquire About Details

What beverage options and accessories are your vehicles stocked with?
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All of our party buses and limousines have built-in coolers that come stocked with ice, as well as glassware and napkins. Customers and their guests are welcome to bring their own snacks and beverages. Alcoholic beverages are allowed, though kegs are not permitted. We suggest bringing smaller, individual containers to avoid the spills that sometimes accompany drinks that need to be poured and/or mixed. Should spilled food and/or beverages require extensive cleaning, the customer will incur a cleaning charge of $250.

What are the rules about alcohol inside the vehicles?
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We promote responsible drinking. Generally speaking, alcohol is permitted in our vehicles as long as all passengers are of legal drinking age. Please note, though, that we adhere to all local laws and regulations regarding the consumption of alcohol, and these local laws may vary.

Do you provide services for special occasions such as weddings and proms?
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Indeed we do. In fact, we specialize in transportation for special occasions: weddings, proms, birthday parties, corporate events, bachelor and bachelorette parties, etc. Our goal is for your occasion to be memorable, and our professional staff and top-quality vehicles are key parts of that goal.

Do you provide child seats?
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Yes, though child seats must be requested at the time of booking. We offer car seats, booster seats and rear-facing infant carriers for a nominal fee, which you can find on our Traveling with Children page. All children ages 5 and under must use child seats in our vehicles, with no exceptions! You may also bring your own child seats if you prefer, though, because of insurance requirements, our chauffeurs cannot install them; your party must handle the installations. Please note that our online booking engine will not automatically add car seat charges to your quoted rate; those charges will appear when you receive your confirmation email.

Traveling with Children
Is smoking allowed inside vehicles?
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No – all Limitless Limo vehicles are smoke-free. Neither drivers nor customers are allowed to smoke, and that rule extends to vapes and e-cigarettes. We will charge a minimum of $300 if customers smoke or vape inside our vehicles, as this forces us to remove the vehicle from service while it is professionally cleaned and deodorized.

Is there a charge if someone vomits inside the vehicle?
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Yes. As with the smoking example above, vehicles with vomit in them must be professionally cleaned in order to ensure the safety of our clients. We will charge a minimum $400 fee if any member of your party vomits in one of our vehicles.

Are there other fees for damage?
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We will assess a damage fee if, after you rental is complete, we discover any damage to the vehicle. This may include the above-mentioned fees for smoking, vomiting, or spilled food and drinks. In addition, we may charge fees for broken glassware, torn or ripped seats, damage to the entertainment systems or their remote controls, or similar mayhem. All fees are assessed by our management and applied accordingly.

How can I retrieve personal belongings left inside the vehicle?
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If you accidentally leave anything in one of our vehicles, you have a number of options for getting your item(s) back. You may pick up your belongings at our facility free of charge, or you can arrange for us to ship them to you, whereupon you will be responsible for all shipping costs. It is also possible for us to deliver your belongings to you in person at your residence or hotel. If we already have a vehicle headed there, we can provide this delivery for free, but if you need the items immediately and cannot wait, we will have to bill you for the full fare.

What are your confidentiality policies regarding personal information?
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The privacy of our clients’ information, including itineraries, is of paramount importance to us at Limitless Limo. All of our employees and chauffeurs are required to sign NDAs upon hiring as a protective measure.

Can I bring my own music?
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You certainly can. All of the vehicles we rent are equipped with state-of-the-art sound systems, and it’s easy to connect your device to them using an AUX cable or Bluetooth.

Arrange your trip with Limitless Limo today using our online booking tool, or feel free to reach out to us with further questions.

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